CL&P “Customer Service” Needs Fine Tuning

April 10th, 2010 admin

There is no question that during the past three years Connecticut Light & Power Co. has made dramatic improvements in its customer service since the days it thumbed its nose at state utility regulations by refusing customer request to test meters for accuracy and routinely refusing to connect customers to supervisors. But judging by the way


Originally posted on CTWatchDog

 
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